9:00-9:10

Welcoming and Introduction
Shusaku Tsumoto and Katsutoshi Yada

9:10-9:35

"Evaluation of Discount Effect Using Poisson Regression Based on Interaction Effect Between Bargain Scale and Product Category"
Natsuki Sano and Tomomichi Suzuki

9:35-10:00

"Using Eye-Tracking Data of Advertisement Viewing Behavior to Predict Customer Churn"
Michel Ballings and Dirk Van den Poel

■Coffee Break (10:00-10:30)

10:30-10:55

"Application of Bayesian Network Sheds Light on Purchase Decision Process basing on RFID Technology"
Yi Zuo and Katsutoshi Yada

10:55-11:20

"Analytics-Based Solutions for Improving Alert Management Service for Enterprise Systems"
Maitreya Natu, Vaishali Sadaphal, Anuja Kelkar, Utkarsh Naiknaware, Sachin Sukhlecha and Ashish Sanadhya

■Lunch Break (11:20-13:30)

13:30-15:00

Invited Talk: "Visual Representations Enhancing Insight"
Kazuo Misue

■Coffee Break (15:00-15:30)

15:30-15:55

"Understanding Service Quality and Customer Churn by Process Discovery for a Multi-National Banking Contact Center"
Edward M.L. Peters, Guido Dedene and Jonas Poelmans

15:55-16:20

"Prescriptive Analytics for Allocating Sales Teams to Opportunities"
Ban Kawas, Mark Squillante, Dharmashankar Subramanian and Kush Varshney

16:20-16:45

"Clustering of order sequences based on the typicalness index for finding clinical pathway candidates"
Shoji Hirano and Shusaku Tsumoto

16:45-17:15

Discussion

17:15-17:30

Closing
Shusaku Tsumoto and Katsutoshi Yada